Refund and Returns Policy

If you are not happy with your purchase, you can return it within 30 days from the date of purchase. You’ll receive a refund of your money (plus the cost of shipping to you) via the same payment method you used at checkout.

Please note: the condition must not be deteriorated and must be in the original packaging.

The buyer pays return shipping.

Our refund and returns policy lasts 30 days from date of purchase. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange, but please feel free to contact us and hopefully we can make it better for you.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3 days.

Late or missing refunds

If you were approved, and notified of a refund, but you haven’t received a refund yet, first double check your bank account.

Then contact your credit card company, it may take some time before your refund is officially posted to your account.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at or (802) 579-9977

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

To return your product, you should mail your product to: 

Jubilee Farm Vermont
1929 Back Westminster Road,
Westminster, VT 05158

You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable. 

For returns over $50.00 please use a trackable shipping service.


We only replace items if they are defective or damaged. Please, send us an email at and once we approve the exchange, please send your new sealed item back to us at:

Jubilee Farm Vermont
1929 Back Westminster Road,
Westminster, VT 05158

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us for questions related to refunds and returns.